Privacy Policy

1. Who We Are

BloodHound ("we," "us," or "our") is a web development and digital marketing service operated by BloodHound. We provide website builds, outreach campaigns, and related digital services to small and mid-sized businesses. Our primary contact is mactivated90@gmail.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you contact us or book a call
• Business name and website URL when you use our Site Scan diagnostic tool
• Payment information processed securely through Stripe (we do not store card data)
• Messages and communications you send us via contact forms or SMS

We also collect certain information automatically when you visit our site, such as IP address, browser type, pages visited, and referral source (UTM parameters) for analytics purposes via Google Analytics.

3. How We Use Your Information

• To respond to inquiries and deliver services you request
• To send transactional SMS messages related to your project or appointment
• To send marketing or promotional SMS messages (only with your explicit consent)
• To process payments and send receipts
• To improve our website and services through analytics
• To comply with legal obligations

4. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from BloodHound. Message frequency varies based on your engagement with our services.

Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP or contact us at mactivated90@gmail.com.

We do not sell or share your phone number with third parties for their marketing purposes.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers — Twilio (SMS delivery), Stripe (payments), Resend (email), Supabase (database), Calendly (scheduling), Google Analytics (analytics)
• Legal requirements — when required by law or to protect our rights

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by emailing us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at mactivated90@gmail.com.

8. Cookies

We use cookies and similar tracking technologies to analyze site traffic and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at mactivated90@gmail.com.